1. Who we are
This Privacy Policy applies to the XBORUL website and related B2B communication channels operated by Sichuan Chengshihuanyu Trading Co., Ltd. (“XBORUL”, “we”, “us”, or “our”). We manufacture and export custom forged, off-road and truck wheels for brands, importers and dealers.
This site is intended for business users. Submitting an inquiry is optional and used to respond to commercial requests.
2. Information we collect
2.1 Information you provide
When you use our quote or contact forms, email or WhatsApp links, you may provide:
- Name and company name
- Business email address and phone / WhatsApp number
- Country or market
- Product interest (wheel type, size, PCD, quantity, finish, drawings or notes)
- Any files or messages you voluntarily send
2.2 Information collected automatically
When you visit the website, standard technical data may be processed, such as:
- IP address, browser type, device type and approximate location derived from IP
- Pages viewed, referring URL and time on site
- Cookie or similar identifiers if analytics or similar tools are enabled
3. How we use information
We use personal and business contact data to:
- Respond to quote requests and sales questions
- Clarify fitment, production feasibility and commercial terms
- Provide order-related communication when a project proceeds
- Improve website content, performance and security
- Comply with legal obligations applicable to export trade
We do not sell personal data. We do not use inquiry details for unrelated consumer marketing lists.
4. Sharing & disclosure
We may share information only as needed with:
- Internal sales, engineering and logistics staff handling your request
- Service providers that host email, form delivery, analytics or website infrastructure (under appropriate contracts)
- Professional advisors or authorities when required by law or to protect legitimate rights
If you contact us via third-party platforms (for example WhatsApp or email providers), their own privacy terms also apply to data processed on those platforms.
5. Cookies & analytics
Our site may use essential cookies for basic operation and, after go-live, optional analytics (such as Google Analytics) to understand aggregate traffic. Analytics cookies, when used, help us see which pages are useful to buyers — not to profile individuals for advertising resale.
You can control cookies through your browser settings. Blocking some cookies may affect site features.
6. Retention
Inquiry and correspondence records are kept only as long as needed for sales follow-up, project delivery, dispute handling and legal/accounting requirements, then deleted or anonymized where practical.
7. Your rights
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection regarding personal data we hold about you, and to lodge a complaint with a supervisory authority.
To exercise a request, email us using the contact details below. We may need to verify your identity before acting on a request.
8. Security
We apply reasonable technical and organizational measures appropriate to a B2B manufacturer website (access controls, HTTPS on production hosting, limited staff access to inquiry data). No method of transmission or storage is 100% secure; please avoid sending highly sensitive personal data in open forms.
9. International transfers
We are based in China and serve global B2B customers. Information you submit may be processed in China and in countries where our service providers operate. By contacting us, you understand that cross-border processing may be necessary to handle your request.
10. Children
This website is not directed to children under 16. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be reflected on this page.
12. Contact
For privacy questions or data requests:
- Company: Sichuan Chengshihuanyu Trading Co., Ltd. (XBORUL)
- Email: geven_yan@x-town.com.cn
- Website: Contact / Get Quote